Refund policy

Returns

Due to hygiene and safety reasons, we do not accept returns on opened or used beauty products.

If you wish to return an unopened and unused item, you must contact us within 14 days of receiving your order. Items must be returned in their original, sealed packaging and in a resaleable condition.

Damaged or Incorrect Items

If you receive an item that is damaged, faulty, or incorrect, please notify us within 48 hours of delivery with clear photos. Once approved, we will arrange a replacement at no additional cost.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• Original shipping costs are non-refundable.

We reserve the right to refuse returns that do not meet the above conditions.