Privacy Policy
Last updated: 03/12/25
This Privacy Policy describes how THEMAKEUPAISLE (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.themakeupaisle.co.uk
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
• Name
• Billing and delivery address
• Email address
• Phone number
Order Information
• Details of products purchased
• Order history
• Payment confirmation
Please note that we do not store full payment card details.
Technical Information
• IP address
• Browser type and device information
• Website activity through cookies and analytics tools
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2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Process payments and refunds
• Provide customer support
• Send order confirmations and delivery updates
• Improve our website and services
• Send marketing emails if you have opted in
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3. Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
• Contract – to fulfil your order
• Legal obligation – for accounting and tax records
• Legitimate interest – to improve our services and website
• Consent – when you subscribe to marketing communications
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4. Sharing Your Information
We only share your information when necessary to operate our business. This may include:
• Payment processors (such as Shopify Payments, Stripe, or PayPal)
• Shipping and delivery providers (such as Royal Mail or courier services)
• Website hosting and analytics providers
• Professional advisors such as accountants or legal advisors when required
These providers only receive the information necessary to perform their services.
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5. Data Retention
We retain your personal information only for as long as necessary:
• Order records may be kept for up to 6 years for tax and accounting purposes
• Marketing data is kept until you unsubscribe from communications
• Customer service enquiries may be retained for up to 24 months
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6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: themakeupaisle@outlook.com
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7. Cookies
Our website uses cookies to:
• Ensure the website functions correctly
• Improve website performance and user experience
• Analyse website traffic
• Support marketing and advertising
You can manage or disable cookies through your browser settings.
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8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with a revised date.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
THEMAKEUPAISLE LTD
Email: themakeupaisle@outlook.com
Website: www.themakeupaisle.co.uk
